Refund policy

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be unused, uninstalled, in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

Products that have been installed, modified, used, or damaged by improper installation are not eligible for return unless there is a confirmed manufacturing defect.

Customized, OEM, or special-order products are non-returnable.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item.

For electrical and precision components such as fuel pumps, controllers, and glow plugs, customers may be asked to provide photos or videos for troubleshooting and warranty verification before a replacement or refund is approved.

If a product is confirmed to be defective, we will provide a replacement, partial refund, or full refund depending on the situation.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong item.

Original shipping costs are non-refundable.

Packages refused by the customer or returned due to incorrect delivery information provided by the customer may be subject to shipping and handling deductions.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.

If approved, the refund will be processed to your original payment method within 10 business days.

Please note that installation costs, labor costs, and third-party repair costs are not covered under our refund policy.